Yes, as a matter of fact, Google reviews showed up 3 times in Moz's 2018 Local Search Ranking Factors. The three areas of importance that showed up are: Quantity of Native Google Reviews (with text) Product/Service Keywords in Reviews High Numerical Ratings of Business by Google Users (e.g. 4–5)
Ideally, all responses to reviews should come from a representative at your dental office. This includes responses to both positive and negative reviews. While we typically don't respond to reviews for our clients our system makes it easy to monitor your reputation and take action as needed. We also provide guidance on best practices for handling any negative reviews you may have [...]
Yes. Our system is highly customizable and you are able to tailor the messages that go to your patients. We typically ensure all messages are reflective of coming from your business, however, if you would like to make specific additions or modifications those are also welcomed. The end result always is to provide highly personalized communication with your dental clients.
Yes. Our system allows you to customize which online review services your patient will have the option of choosing from when they receive the invitation. When we set up your account we add up to 3 choices in which we include the top 3 review sites for your specific practice. However, we always recommend Google My Business due to the direct benefits [...]
Yes. Our Dental Reviews Automated System or DRAS allows you to add specific clients you want to receive review invitations or add an entire list and send it to them all. Either way, the choice is yours on which of your dental practice patients you would like to receive review invitations.